Returns & Exchanges
At Lodis 1965, we stand by the quality of our craftsmanship and offer a 30-day window for returns or exchanges on all items in original, unused condition. We aim to ensure your complete satisfaction with every purchase through a seamless and transparent return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, including all tags and protective dust bags, to prevent damage during transit.
- 3.Affix the Label
Download and print the prepaid shipping label provided through the portal and attach it firmly to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.